Privacy Policy
At INOVA8 (PIPS Technology LLP), we take data privacy and digital trust seriously. This policy articulates the types of information we gather through our web portal and engineering services, how it is managed, and the measures we enforce to protect your confidentiality.
Table of Contents
01.Introduction & Scope
This Privacy Policy explains how PIPS Technology LLP (operating under the brand INOVA8, together referred to as “INOVA8”, “we”, “us”, or “our”) collects, uses, stores, processes, and protects your personal information when you visit our website (inova8.app / pips.goldvault.app), inquire about our digital products, or engage our web, mobile application, software, or AI consulting services.
We value your trust and are committed to protecting your privacy in compliance with applicable data protection and privacy regulations across jurisdictions including India, the United Arab Emirates (UAE), and Qatar.
By accessing our website or contacting us to request services, you acknowledge that you have read and understood this Privacy Policy.
02.Information We Collect
We collect information you provide directly to us, as well as certain data automatically captured when you browse or interact with our site:
- Contact & Inquiry Information
- Your name, business email address, phone/WhatsApp number, company name, and project specifications submitted through our contact forms or email inquiries.
- Project & Business Data
- Requirements, design briefs, technical specifications, and documents you share with us during consultations, discovery calls, or project execution.
- Technical & Device Data
- Your IP address, browser type, operating system, referring URLs, device identifiers, and pages visited, collected via standard web server logs and analytical scripts.
- Cookies & Usage Telemetry
- Information on how you navigate our site, duration of visits, button clicks, and scroll depths used to enhance performance and user experience.
03.How We Use Your Information
We utilize collected data strictly for legitimate operational and business purposes, including:
- Responding to project inquiries, requests for proposals (RFPs), and quote estimates;
- Architecting, designing, developing, testing, and deploying custom web and mobile software solutions;
- Communicating regarding ongoing client deliverables, milestones, invoicing, and technical support;
- Operating, diagnosing, optimizing, and securing our website and digital services;
- Complying with contractual commitments, statutory requirements, and legal obligations;
- Preventing fraud, unauthorized activities, security breaches, and intellectual property violations.
04.Legal Bases for Processing
Depending on your jurisdiction, we process your personal data under the following recognized legal grounds:
- Consent: When you affirmatively submit a form, opt in to communications, or accept cookie preferences.
- Contractual Necessity: When processing is needed to evaluate project scope, execute agreements, and deliver requested software services.
- Legitimate Interests: To improve our offerings, maintain cybersecurity, protect our proprietary intellectual property, and operate our commercial agency effectively.
- Legal Compliance: When adherence to statutory tax, corporate, or regulatory mandates is required.
05.Data Sharing & Disclosure
We do not sell, rent, trade, or monetize your personal data. We only share information under strict confidentiality conditions as outlined below:
- Service Providers & Infrastructure: Trusted cloud hosting, email dispatch (e.g., EmailJS), analytics, and repository infrastructure partners who operate under non-disclosure obligations.
- Legal & Regulatory Authorities: When required by law, subpoena, judicial order, or governmental inquiry.
- Corporate Restructuring: In the event of a merger, acquisition, divestiture, or transfer of business assets involving PIPS Technology LLP.
- Client Authorization: To any third-party software vendor, payment gateway, or API provider explicitly requested and authorized by you for your project.
06.Data Security & Retention
We implement robust technical and administrative security controls to safeguard your data from unauthorized access, accidental loss, alteration, or disclosure. Communications are protected using industry-standard SSL/TLS encryption.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including client engagement durations, warranty or ongoing maintenance windows, accounting requirements, and applicable statutes of limitations.
08.Your Rights & Choices
Subject to applicable local laws (such as GDPR, India DPDP Act, or UAE Federal Data Protection regulations), you enjoy the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request correction of any inaccurate or incomplete details.
- Right to Erasure: Request deletion of your personal data when no longer required for legitimate business or legal purposes.
- Right to Withdraw Consent: Revoke consent previously granted for marketing or contact communications at any time.
- Right to Restrict or Object: Object to specific processing activities based on legitimate business interests.
To exercise any of these rights, reach out to us at info@inova8.app.
09.Cross-Border Transfers
PIPS Technology LLP operates across multiple regions including India, Qatar, and the UAE. Your information may be accessed or processed across servers located globally by our distributed technical teams.
We ensure all international transfers adhere to adequate security safeguards, contractual clauses, and encryption standards in compliance with international privacy protocols.
10.Children’s Privacy
Our website and professional engineering services are designed exclusively for businesses, entrepreneurs, and adults. We do not knowingly collect or solicit personal information from children under the age of 16. If you believe a child has provided us with personal data, please notify us immediately so we can promptly delete it.
11.Updates to This Policy
We may update this Privacy Policy periodically to reflect evolving technology, operational practices, or legal requirements. When changes are made, the “Last Updated” date at the top of this page will be revised.
We recommend reviewing this page periodically to stay informed about our data protection practices.
12.Contact Information & Grievance Redressal
If you have questions, inquiries, complaints, or wish to exercise your data privacy rights, please contact our team:
- Company
- PIPS Technology LLP (INOVA8)
- info@inova8.app
- Phone / WhatsApp
- +91 9513396307
- Operating Offices
- India | Qatar | UAE